"Their service is prompt, efficient and professional. The technicians are knowledgeable and dependable. We would highly recommend them."

-RNM Properties,
Wendy Luk,
Accounting Assistant

OVERVIEW OF SERVICES

IT CONSULTING:
We listen, learn and gain a full understanding of our client's needs, goals, objectives and processes. To this end, PC Professional aligns consulting services and emerging technologies with cutting-edge research and analysis to asses, evaluate and offer solutions to assist with our customers' challenges. Our focus is to be a trusted advisor to our clients, which allows for greater input and collaboration and ensures a delivery of a precise solution.

PRODUCT PROCUREMENT:
PC Professional's certified representatives will research, recommend, order, receive, test, configure, deliver and install the products you need to maximize the value of your IT investment. We have established strategic relationships with today's top technology leaders which enable us to consistently deliver best-of-breed, multi-vendor solutions.

TECHNOLOGY PROJECTS:
PC Professional understands that limiting the amount of downtime during a scaled O/S, application platform migration and a network upgrade is crucial to the success of your operations. Utilizing our proven methodologies, our goal at PC Professional is to enable our client's operations to continue to thrive by allowing them to focus on their core strategies and initiatives to keep your infrastructure up and running.

REMOTE MANAGEMENT & MONITORING (RMM):
PC Professional realizes that many businesses have mission critical servers and infrastructure equipment that are very time sensitive with the processes they serve. Our team of certified engineers utilizes next generation technologies to deliver high performance, scalable and easy to use agent-less monitoring and management technology to keep your infrastructure up and running.

IT OUTSOURCING:
Our goal at PC Professional is to become an integral part of your information technology team and assist with extending the bandwidth of your IT team or by providing a dedicated technician to maintain your IT infrastructure or assist your IT projects. Our services help your organization to achieve an advantage both in cost savings and leading edge technologies.

SERVICE LEVEL AGREEMENTS:
Almost all organizations rely heavily on the quality of their IT services. Degradations in IT service delivery can be costly and damaging to operations. PC Professional provides detail oriented. proactive Service Level Agreements that can be all inclusive saving you and your staff valuable time.

SERVICES