Overview of Services
PC Professional is a Microsoft Small Business Specialist and Gold Certified Partner offering comprehensive and customized IT services for your every business need. Our goal here at PC Professional is to help improve your business with the latest and greatest technology. Let us worry about your IT so you don't have to!
IT CONSULTING:
Our IT Consulting Services follows a proven process to develop a plan to keep your technology working for your business. We use a combination of assessment tools from Microsoft, Cisco and our own custom designed tools created over the past 28 years. The results of our study combined with documentation of your existing network environment will give your company the roadmap to both implement solutions and contain costs moving forward.
HARDWARE & SOFTWARE:
We combine our purchasing power to leverage the best price from the best source for all of your computer hardware and software needs. The key to any computer related solution is to purchase from a manufacturer that both provides the product timely, at a fair price and with important warranty support. Our experience in evaluating technology companies and products assures that every product we sell has the full support of both the manufacturer and our trained staff of technology engineers.
TECHNOLOGY PROJECTS:
Our pre-planned installation service from our in-house computer support center has minimized potential errors that could result in downtime. The network support process assures you of the protection needed to preserve your investment.
REMOTE MANAGEMENT & MONITORING (RMM):
We have developed a process to protect against potential issues surrounding data storage, data backup devices, virus attacks and outside access to the network. This process eliminates the need of having someone on your staff monitoring the network 24 x 7. The process includes both remote & on-site response to quickly correct network issues.
IT OUTSOURCING:
With a pre-arranged outsource time for a technician from PC Professional, your company can reduce costs of an entire IT department while still maintaining regularity and continuous support. Our clients use our IT Outsourcing services to provide network administration, vacation coverage, resources for computer project deployments and computer relocations.
SERVICE LEVEL AGREEMENTS:
Service Level Agreements are critical when guaranteed response time is needed and when applications are determined to be mission critical. As part of every agreement, our clients get a dedicated staff of phone and field support engineers offering network repair, computer repair, and printer repair on support agreements for all critical pieces of computer equipment.
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