A Youth/Family Counseling Center Migrates to Office 365

Business Needs

A youth/family counseling center with only a paper trail and POP mail network solution was looking to upgrade to a more efficient and effective one. With most of the company's employees working remotely and their client base on the rise, they were in need of a solution that would allow all employees to have access to records remotely as well as have the ability to share documents and calendars for scheduling purposes. Their biggest issue was that they did not know where to begin.

Solution

PC Professional recognized the need for a cloud-based solution early on in their relationship with the counseling center. After about a year of completing smaller projects, the team at PC Professional was able to articulate the numerous benefits that would come along with implementing the Microsoft Office 365 solution. PC Professional's strategic partnership with Microsoft has allowed them to explore the different avenues available to businesses of all sizes and pinpoint features specific to the needs of companies from all areas of the professional spectrum.

Benefits

PC Professional understands the needs of the clinical industry. With the sensitive nature of HIPPA requirements at a company's back, certain information must be well-documented. The team worked tirelessly to find a CRM program that would cater specifically to the counseling center's need for a clinical database management system and put it into effect. The counseling center is extremely happy with the increased performance and is looking forward to molding the additional features to work for their business needs.