A Legal Services Company Upgrades to a More Reliable Network

Business Needs

A legal services company in the Bay Area was having great difficulty with their current solution. Having a network that is always down with no reponse time and virtually no backup solution definitely poses an issue for people dealing with time-sensitive matters. As a company that works to help solve legal cases, time is of the essence and systems must be up and running to get things done by the next court date. Being unhappy with their non-responsive provider, they decided to explore other options.

Solution

When PC Professional first encountered the legal services company, a number of solutions came to mind that would help improve their overall network situation. After analyzing the needs of the company, PC Professional devised a plan that would flip the condition of their computing environment completely. The first step was to switch the company's ISP, upgrade their bandwidth and replace their firewall. This alone better allowed them to maintain network dependability and improve remote access. The next step was to install a data backup system, including both hardware and software, that would allow them to store and access their files automatically. This system significantly increased productivity and efficiency considering they did not have a reliable backup solution in place before. The backup solution will also allow the company to save files locally and replicate remotely in case the need for disaster recovery arises. Finally, implementing extras like video conferencing has allowed for better communication between the company and their clients.

Benefits

There is much to consider when running a business that deals with legal mattes. The need for organization, promptness and privacy are amplified when keeping databases of case, client and business information. With a more reliable network, employees are able to spend more of their time doing their jobs as legal advisors and obtaining information with ease. The legal services company is pleased to have solutions that finally allow them to run their business smoothly and efficiently.